Patient Information

To provide excellence in patient care in an environment that is respectful of others, adaptive to change, accountable for outcomes, and attentive to the needs of our service area.









mission

Our medical community is a unique alternative to other hospitals in Nebraska, bringing together the best in compassionate patient care, innovative medical thinking, and doctors with decades of experience.








who we are

insurance information

Our providers are in-network with the following insurance providers:
  • Medicare
  • Midland Choice
  • Sanford
  • Ohara
  • Aetna
  • UHC
  • RR Medicare
  • Health Partners
  • Cigna
  • NE Medicaid
  • Avera

  • BCBS - NE
  • Medi-Share
  • Multiplan
  • Oscar Health
  • Medica
  • Humana
  • Optum
  • Nebraska Total Care
  • Ambetter
  • Tricare (West)
  • Molina HealthCare

You can make an appointment at Norfolk Medical Group quickly and easily. Calling ahead will allow you to attend to other commitments and plan for an appointment at a convenient time.
3901 W Norfolk Ave, Norfolk, NE 68701



Remember when scheduling your next appointment:
Your health care is confidential. From your first contact with us to schedule an appointment, your health information is protected according to Norfolk Medical Group’s privacy policy. When you make an appointment, explain what your needs are so our staff can schedule an appointment of the appropriate length of time and with the appropriate provider. If you would like to request or change your primary care provider, we’ll do our best to meet your needs. Be sure to call Norfolk Medical Group if you are unable to keep an appointment.

schedule appointment

402.844.8000

patient forms

What if your plan isn't on our list?
Our practice will submit a claim to any patient's insurance company. Even if we are not a participating provider, plans will often cover a significant percentage of our bill. We suggest that all patients check with their benefits representative. Our practice will always welcome patients who agree with our focus on relationship, service, and reliability, and who are willing to pay for their office visits directly. Our fees will be reasonable and competitive with other offices.

We are pleased to offer a discount for our non-insured patients paying their office charges at the time of their visit. Please contact our Business Office at 402-844-8029.

We recommend that all patients check with their benefits representative at their health plan prior to seeking care. We will always do our best to maximize the health plan benefits you have.

Frequently asked Questions

Can I schedule with any provider? When you make an appointment, explain what your needs are so our staff can schedule an appointment of the appropriate length of time and with the appropriate provider. If you would like to request or change your primary care provider, we’ll do our best to meet your needs.

Can I cancel my appointment? If you think you will be unable to make your appointment, then please call us immediately if you are unable to keep an appointment.

What can I expect as a new patient? Our reception staff will ask you to fill out registration and health history forms. We ask that new patients arrive 30 minutes before scheduled appointment time to complete paperwork. 

What should I bring to my appointment? Please bring all medications you are currently taking and your insurance card or copy of your card. We do not take digital copies of insurance cards, i.e. cannot be a picture on your cell phone. If your insurance requires a co-pay or deductible, please be prepared to pay that at the time of your visit. In addition, it is helpful to write down a list of questions for your provider so that we can ensure that we answer all of questions in the exam room.

What are your clinic hours?
Family Practice                                         
Monday 8:00 a.m. - 5:00 p.m.                             
Tuesday 7:00 a.m. - 5:00 p.m.                                                                                            
Wednesday 7:00 a.m. - 5:00 p.m.          
Thursday 8:00 a.m. - 5:00 p.m.                
Friday 7:00 a.m. - 5:00 p.m.
Saturday 8:00 a.m. - 12 p.m. 

Pediatrics
Monday - Friday 8:00 a.m. - 4:30 p.m.

Gastroenterology
Monday - Thursday 8:00 a.m. - 5:00 p.m.
Friday 8:00 a.m. - 2:00 p.m.

Internal Medicine
Monday - Friday 8:00 a.m. - 5:00 p.m.

                       






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